Health Outcomes Survey – What You Need to Know 

The Health Outcomes Survey (HOS) begins in July, asking members to report on their physical health, mental health, daily functioning, and whether their health has improved or declined over the past two years. 

Member responses contribute to Medicare Star Ratings and reflect how well clinical guidance translates into real‑world outcomes. 

How You Can Support Members 

Encourage members to discuss these topics during upcoming visits or care management calls. If they receive the HOS, inviting them to complete and return it can help ensure their health status is accurately reflected. 

Key Areas That Influence HOS Responses 

• Physical Health: Discuss changes in ADLs/IADLs, therapy referrals, and fitness programs. 

• Mental Health: Reinforce depression screenings and check‑ins about mood or motivation. 

• Falls Risk: Ask about recent falls, home safety supports, and mobility challenges.  

• Urinary Incontinence: Normalize conversations about bladder leakage and available supports.  

• Physical Activity: Revisit activity goals and available resources. 

Here are talking points your practice may leverage to address the health topics included in the survey.